Approval Process
Learn how KantaSwara manages new organization approvals to maintain high service quality.
Why is there an approval process?
KantaSwara is not a self-serve platform where users are left to figure out complex voice AI configurations on their own. We offer a managed service. Every organization is paired with dedicated AI engineers who build, test, and maintain their voice agents. The approval process ensures we have the bandwidth and resources to deliver a premium, successful implementation for every new customer.
The Review Steps
1. Identity Verification
Our compliance team verifies your corporate domain and business registration to prevent fraud and maintain multi-tenant security.
2. Use Case Evaluation
We review your intended use case (e.g., inbound support, outbound lead qualification) to ensure it aligns with KantaSwara's current capabilities.
3. Resource Allocation
We assign a dedicated account manager and technical lead to your organization before activating your account.
Timeline
The typical approval time is 1 to 2 business days. You will receive an email from support@kantaswara.com as soon as your account is activated. If we need more information about your business before approving, our team will reach out directly.
Need expedited approval? If you have an urgent deployment requirement, please contact our enterprise sales team directly.