Super Admin Dashboard

Platform-wide management for KantaSwara executives and operations managers.

Note: This dashboard is only accessible to personnel with the `Superadmin` platform role.

Core Capabilities

1. Organization Management

Superadmins oversee all customer organizations registered on the platform.

Approvals: Review incoming registrations and click "Approve" to activate a customer's workspace.
Suspensions: Temporarily suspend an organization (e.g., for non-payment) which immediately stops all their active voice agents.
Impersonation: Temporarily view the dashboard exactly as a specific customer sees it to help troubleshoot issues.

2. Platform Billing & Revenue

A macro view of the platform's financial health.

Aggregate Usage: View total voice minutes consumed across all organizations.
Invoice Management: Review auto-generated Stripe invoices, apply manual credits for service disruptions, or override pricing tiers for custom enterprise deals.

3. Global Infrastructure Monitoring

Ensure the core AI engines and telephony providers are healthy.

Provider Status: Real-time latency tracking for Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers.
Active Calls: A live counter of how many concurrent calls are happening across the entire platform.

4. User Access Management

Manage internal KantaSwara employee accounts. Superadmins can invite new engineers to the Delivery Console and revoke access when employees depart.

Core Capabilities

1. Organization Management

Superadmins oversee all customer organizations registered on the platform.

Approvals: Review incoming registrations and click "Approve" to activate a customer's workspace.

Suspensions: Temporarily suspend an organization (e.g., for non-payment) which immediately stops all their active voice agents.

Impersonation: Temporarily view the dashboard exactly as a specific customer sees it to help troubleshoot issues.

2. Platform Billing & Revenue

A macro view of the platform's financial health.

Aggregate Usage: View total voice minutes consumed across all organizations.

Invoice Management: Review auto-generated Stripe invoices, apply manual credits for service disruptions, or override pricing tiers for custom enterprise deals.

3. Global Infrastructure Monitoring

Ensure the core AI engines and telephony providers are healthy.

Provider Status: Real-time latency tracking for Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers.

Active Calls: A live counter of how many concurrent calls are happening across the entire platform.

4. User Access Management

Manage internal KantaSwara employee accounts. Superadmins can invite new engineers to the Delivery Console and revoke access when employees depart.